What are the licensing costs for customer engagement software?
The licensing costs for customer engagement software can vary widely depending on the provider and features. Typically, they range from $50 to $300 per user per month.
Are there any additional fees I should be aware of?
Yes, some providers may charge additional fees for setup, training, or premium features. It's best to review the pricing details carefully.
Can I get a discount for a large number of users?
Many vendors offer discounts for bulk purchases or annual subscriptions. It's worth asking for a quote based on your needs.
What features should I look for in a customer engagement platform?
Look for features like multi-channel support, analytics, automation, and integration capabilities to enhance customer engagement.
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