What do customers think about dynamic pricing?
An example of an AI chatbot conversation about customer reactions to dynamic pricing strategies.
What do customers think about dynamic pricing?
Customers have mixed feelings about dynamic pricing. Some appreciate the potential savings, while others feel it's unfair.
Can you give me examples of positive reactions?
Sure! Many customers enjoy getting lower prices during off-peak times and appreciate personalized offers.
What about negative reactions?
Negative reactions often include feelings of frustration when prices change unexpectedly or when they feel they are being charged more than others.
How can companies improve customer perception of dynamic pricing?
Companies can improve perception by being transparent about pricing changes and offering clear explanations for price fluctuations.
Are there any industries where dynamic pricing works better?
Yes, dynamic pricing tends to work well in industries like travel, hospitality, and e-commerce, where demand fluctuates frequently.
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