What are my rights as a customer in eCommerce?
An example of an AI chatbot conversation about customer rights in eCommerce.
What are my rights as a customer in eCommerce?
As a customer in eCommerce, you have several rights, including the right to receive goods as described, the right to a refund, and the right to privacy.
What should I do if I receive a damaged product?
If you receive a damaged product, you should contact the seller immediately to report the issue and request a replacement or refund.
Are there any time limits for returning items?
Yes, most eCommerce platforms have specific return policies, often allowing returns within 14 to 30 days of receiving the item.
What if the seller refuses to issue a refund?
If a seller refuses to issue a refund, you can escalate the issue by contacting customer service or filing a complaint with consumer protection agencies.
Can I leave a review about my experience?
Absolutely! Leaving a review can help other customers and provide feedback to the seller.
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