How can I track my order?
An example of an AI chatbot conversation about customer service in eCommerce.
How can I track my order?
You can track your order by visiting our website and entering your order number in the tracking section.
What if I lost my order number?
No problem! You can retrieve your order number by checking your email confirmation or by contacting our support team.
How long does shipping usually take?
Shipping usually takes 3-5 business days, depending on your location and the shipping method selected.
Can I change my shipping address after placing an order?
Yes, you can change your shipping address within 24 hours of placing your order by contacting our customer service.
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