How can I return an item I bought online?
An example of an AI chatbot conversation about customer service in retail.
How can I return an item I bought online?
To return an item you bought online, please visit our returns page and follow the instructions provided.
Do I need to pay for return shipping?
It depends on the reason for the return. If the item is defective or incorrect, we cover the shipping costs.
What if I lost the return label?
No worries! You can print a new return label from the returns page on our website.
How long does the refund process take?
Refunds typically take 5-7 business days to process once we receive the returned item.
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