How can I customize the features of my CRM?
You can customize your CRM by adding or removing fields, creating custom workflows, and integrating third-party apps.
What are some common features that businesses usually customize?
Common customizations include lead scoring, reporting dashboards, and automated email responses.
Can I integrate my CRM with other tools I use?
Yes, most CRMs offer integrations with tools like email marketing platforms, project management software, and more.
How do I ensure my customizations are user-friendly?
Gather feedback from your team, conduct usability testing, and keep the interface intuitive and straightforward.
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