How can I customize a CRM for my business needs?
Customizing a CRM involves tailoring features to fit your business processes. What specific functionalities are you looking for?
I need better lead tracking and reporting features.
You can customize lead tracking by adding custom fields and setting up automated workflows. Would you like help with that?
Yes, please! How do I set up automated workflows?
To set up automated workflows, go to the automation section in your CRM, select 'Create Workflow', and follow the prompts to define triggers and actions.
That sounds great! Can I also integrate it with my email marketing tool?
Absolutely! Most CRMs offer integrations with popular email marketing tools. Which one are you using?
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