How can I customize follow-up messages in my chatbot?
You can customize follow-up messages by setting specific triggers based on user interactions and preferences.
What kind of triggers can I use for follow-ups?
Triggers can include user inactivity, specific keywords, or completion of a task. You can tailor messages accordingly.
Can I personalize the messages based on user data?
Absolutely! You can use user names, past interactions, and preferences to make your follow-ups more personal.
How often should I send follow-up messages?
It's best to space them out to avoid overwhelming users. A good rule is to follow up within a few days after their last interaction.
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