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How can I handle defensive reactions in conversations?

An example of an AI chatbot conversation about dealing with defensive reactions in discussions.

😀
You

How can I handle defensive reactions in conversations?

MagicBuddy
MagicBuddy

It's important to approach the situation with empathy. Can you share a specific example?

😀
You

I was discussing feedback with a colleague, and they became really defensive.

MagicBuddy
MagicBuddy

That can be tough. Try to validate their feelings first, then gently steer the conversation back to the feedback.

😀
You

What if they still react defensively after that?

MagicBuddy
MagicBuddy

If that happens, it might help to take a break and revisit the topic later when emotions have settled.

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