How can I handle difficult patients effectively?
An example of an AI chatbot conversation about managing challenging patient interactions.
How can I handle difficult patients effectively?
Dealing with difficult patients requires patience and empathy. Can you describe a specific situation you're facing?
I have a patient who constantly complains and is never satisfied with the treatment.
It's important to listen actively to their concerns. Acknowledge their feelings and ask open-ended questions to understand their perspective.
What if they become aggressive or confrontational?
In such cases, remain calm and professional. Set clear boundaries and, if necessary, involve a colleague or security for safety.
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