What are the best practices for writing a defect report?

What are the best practices for writing a defect report?

The best practices for writing a defect report include being clear and concise, providing steps to reproduce the issue, and including screenshots if possible.

Can you give me an example of a well-written defect report?

Sure! A well-written defect report might include:

1. Title: 'Login button unresponsive on Chrome'
2. Description: 'The login button does not respond when clicked on Chrome version 92.0.4515.107.'
3. Steps to reproduce: '1. Open the app. 2. Enter credentials. 3. Click the login button.'
4. Expected result: 'User should be logged in.'
5. Actual result: 'Nothing happens.'
6. Attachments: Screenshots of the issue.

What should I avoid when writing a defect report?

Avoid vague descriptions, unnecessary technical jargon, and assumptions about the cause of the defect. Stick to the facts.

How do I prioritize defects in my report?

You can prioritize defects based on their severity and impact on the user experience. Use a scale like critical, major, minor, and trivial.