How do I report a defect in the software?
An example of an AI chatbot conversation about defect reporting in software.
How do I report a defect in the software?
You can report a defect by filling out the defect report form on our website or by emailing support.
What information should I include in the defect report?
Please include a detailed description of the issue, steps to reproduce it, and any screenshots if possible.
Is there a specific format I need to follow?
Yes, we recommend using our template available on the support page to ensure all necessary information is captured.
How long does it take to get a response after reporting?
Typically, you will receive a response within 24-48 hours after submitting your report.
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