What is the defect resolution process?

What is the defect resolution process?

The defect resolution process involves identifying, documenting, and fixing defects in software. It typically includes steps like defect reporting, analysis, prioritization, and resolution.

Can you explain the steps involved in this process?

Sure! The main steps are: 1) Defect Identification, 2) Reporting, 3) Triage, 4) Fixing, and 5) Verification.

How do teams prioritize defects?

Teams prioritize defects based on factors like severity, impact on users, and the frequency of occurrence. High-severity defects that affect many users are usually addressed first.

What tools can help in defect tracking?

Common tools for defect tracking include JIRA, Bugzilla, and Trello. These tools help teams manage and track defects efficiently.

What happens if a defect is not resolved?

If a defect is not resolved, it can lead to user dissatisfaction, increased costs, and potential loss of business. It's crucial to address defects promptly.