What is the difference between digitization and digital transformation?
An example of an AI chatbot conversation about digitization vs digital transformation.
What is the difference between digitization and digital transformation?
Digitization refers to converting analog information into digital format, while digital transformation is a broader change in how organizations operate using digital technologies.
Can you give me examples of each?
Sure! An example of digitization is scanning paper documents into PDFs. Digital transformation could be implementing a new customer relationship management system to enhance customer interactions.
Why is digital transformation important for businesses?
Digital transformation is crucial as it helps businesses improve efficiency, enhance customer experience, and stay competitive in a rapidly changing market.
What challenges do companies face during digital transformation?
Companies often face challenges like resistance to change, lack of skilled personnel, and integrating new technologies with existing systems.
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