How can I resolve a dispute with my freelance client?
An example of an AI chatbot conversation about resolving disputes in freelance work.
How can I resolve a dispute with my freelance client?
First, try to communicate directly with your client to understand their concerns. What specific issue are you facing?
They are unhappy with the quality of my work and want a refund.
It's important to listen to their feedback. Have you considered offering to revise the work or negotiate a partial refund?
I offered a revision, but they still want a full refund.
In that case, review your contract terms regarding refunds. If you believe you fulfilled your obligations, you might need to stand firm.
What if they threaten to leave a bad review?
You can politely remind them that you value their feedback and are willing to resolve the issue amicably. A good relationship can lead to positive reviews.
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