How can I dispute a billing charge on my account?
An example of an AI chatbot conversation about disputing billing charges.
I noticed an unexpected charge on my bill. How can I dispute it?
I can help with that! Can you provide me with the details of the charge you're disputing?
It's a $50 charge from last month for a service I didn't use.
Thank you for the information. I recommend gathering any relevant documents, like your previous bills or service agreements.
What steps do I need to take to formally dispute the charge?
You can submit a dispute through our online portal or call our customer service. Would you like the link to the portal?
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