How can I resolve a dispute with an online seller?
You can start by contacting the seller directly to discuss the issue. If that doesn't work, consider filing a dispute through the platform.
What if the seller doesn't respond to my messages?
If the seller is unresponsive, you can escalate the issue by contacting the customer support of the e-commerce platform.
Are there any specific steps I should follow when filing a dispute?
Yes, typically you should gather all relevant information, such as order details and communication records, and follow the platform's dispute resolution process.
How long does the dispute resolution process usually take?
The duration can vary, but most platforms aim to resolve disputes within a few days to a couple of weeks.
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