How can I resolve payment issues on your site?
An example of an AI chatbot conversation about e-commerce gateway customer support.
How can I resolve payment issues on your site?
I can help with that! Can you please provide more details about the payment issue you're experiencing?
I keep getting an error message when I try to check out.
I’m sorry to hear that! What error message are you seeing? This will help me assist you better.
It says 'Payment method not accepted'.
This usually happens if the payment method is not supported or if there are issues with your card. Have you tried using a different payment method?
Yes, I tried another card, but it still doesn't work.
In that case, I recommend checking with your bank to ensure there are no restrictions on your card. You can also try clearing your browser cache or using a different browser.
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