What are my rights as an online shopper?

What are my rights as an online shopper?

As an online shopper, you have several rights, including the right to receive goods as described, the right to a refund, and the right to cancel your order within a certain period.

What should I do if I receive a damaged product?

If you receive a damaged product, you should contact the seller immediately to report the issue and request a replacement or refund.

Are there any time limits for returning items?

Yes, most retailers have specific return policies that outline time limits, typically ranging from 14 to 30 days after receiving the item.

Can I change my mind after making a purchase?

Yes, many retailers allow you to change your mind and return the product, but it's important to check their specific return policy.

What if the seller refuses to issue a refund?

If a seller refuses to issue a refund, you can escalate the issue by contacting consumer protection agencies or filing a dispute with your payment provider.