How do I return an item I bought online?
An example of an AI chatbot conversation about ecommerce returns and policies.
How do I return an item I bought online?
To return an item, please visit our returns page and follow the instructions provided there.
What is the time frame for returning items?
You have 30 days from the date of delivery to initiate a return.
Do I need to pay for return shipping?
It depends on the reason for the return. If it's a defective item, we cover the shipping costs.
Can I exchange an item instead of returning it?
Yes, you can exchange an item. Just follow the return process and select 'exchange' as your option.
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