What are the latest innovations in eCommerce technology?
Some of the latest innovations include AI-driven personalization, AR/VR shopping experiences, and blockchain for secure transactions.
How is AI improving customer experience in online shopping?
AI enhances customer experience through personalized recommendations, chatbots for instant support, and predictive analytics for inventory management.
Can you explain how AR is used in eCommerce?
AR allows customers to visualize products in their own space before purchasing, enhancing decision-making and reducing returns.
What role does blockchain play in eCommerce?
Blockchain provides secure, transparent transactions, helps in tracking supply chains, and can enhance customer trust.
Are there any emerging trends I should watch for in eCommerce?
Yes, trends like voice commerce, social commerce, and subscription models are gaining traction and could shape the future of eCommerce.
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