How can leaders effectively manage a crisis?
Effective leaders in a crisis should communicate clearly, make quick decisions, and show empathy towards their team.
What specific communication strategies should they use?
Leaders should provide regular updates, be transparent about challenges, and encourage open dialogue to foster trust.
How important is emotional intelligence in crisis leadership?
Emotional intelligence is crucial; it helps leaders understand team emotions and respond appropriately, maintaining morale.
Can you give examples of leaders who handled crises well?
Certainly! Leaders like Jacinda Ardern during the Christchurch shooting and Angela Merkel during the Eurozone crisis are great examples.
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