What are the effects of session timeout on e-commerce?
An example of an AI chatbot conversation about the impact of session timeout on online shopping.
What are the effects of session timeout on e-commerce?
Session timeout can lead to cart abandonment, loss of sales, and a negative user experience.
How does it affect customer retention?
Frequent session timeouts can frustrate customers, leading to decreased loyalty and repeat visits.
What can e-commerce sites do to mitigate these effects?
They can implement features like 'remember me' options, persistent carts, and user notifications before timeout.
Are there any statistics on session timeout impacts?
Yes, studies show that 70% of users abandon their carts due to session timeouts.
What is the ideal session timeout duration?
Typically, a session timeout of 15-30 minutes is recommended to balance security and user convenience.
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