Which is better for alerts: email or SMS?
An example of an AI chatbot conversation about email alerts versus SMS notifications.
Which is better for alerts: email or SMS?
It depends on your needs! SMS is immediate and great for urgent alerts, while email is better for detailed information.
What are the advantages of using SMS for alerts?
SMS alerts are typically read within minutes, have higher open rates, and are more accessible without internet.
Are there any downsides to SMS alerts?
Yes, SMS can incur costs, may have character limits, and might not be suitable for lengthy messages.
What about email alerts? What are their benefits?
Email alerts allow for more detailed content, attachments, and are easier to organize and search through.
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