How can empathy improve business relationships?
Empathy can enhance communication, build trust, and foster collaboration, leading to stronger business relationships.
Can you give me an example of empathy in a business setting?
Sure! A manager who listens to an employee's concerns about workload and adjusts expectations demonstrates empathy.
What are some strategies to cultivate empathy in a team?
Strategies include active listening, encouraging open dialogue, and providing training on emotional intelligence.
How does empathy impact customer service?
Empathy in customer service leads to better understanding of customer needs, resulting in improved satisfaction and loyalty.
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