What are some examples of empathy mapping?
Empathy mapping is a tool used to understand users better. For example, you can create a map for a new app user, detailing what they think, feel, say, and do.
Can you give me a specific example of an empathy map?
Sure! Let's say we're mapping for a fitness app user. In the 'Think' section, they might think, 'I need to lose weight.' In 'Feel,' they could feel overwhelmed by choices.
What are the benefits of using empathy maps?
Empathy maps help teams align on user needs, improve product design, and enhance user experience by fostering a deeper understanding of users.
How do I create my own empathy map?
Start by defining your user persona, then gather insights through research. Use a template to fill in sections like 'Says,' 'Thinks,' 'Does,' and 'Feels.'
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