What are some effective empathy training techniques?
Empathy training techniques often include active listening, role-playing, and perspective-taking exercises.
Can you explain how role-playing works in empathy training?
Sure! In role-playing, participants act out scenarios to experience different perspectives, enhancing their empathetic skills.
What are some examples of scenarios we could use?
Examples include a customer service interaction or a conflict resolution situation, where participants switch roles.
How can I measure the effectiveness of these techniques?
You can measure effectiveness through feedback surveys, observation of behavior changes, and self-reflection assessments.
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