How do I troubleshoot import issues in EndNote?
An example of an AI chatbot conversation about troubleshooting import issues in EndNote.
I'm having trouble importing references into EndNote. What should I do?
First, can you tell me what type of file you're trying to import? Common formats include RIS, BibTeX, and EndNote XML.
I'm using a RIS file, but it doesn't seem to work.
Make sure the RIS file is properly formatted. You can open it in a text editor to check for any errors. Also, ensure you're using the latest version of EndNote.
I checked the file, and it looks fine. What else can I try?
Try importing the file using the 'Import' option in EndNote and select the correct import filter for RIS files. If that doesn't work, you might want to reinstall the import filter.
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