How can I improve customer engagement using AI?
You can use AI to personalize interactions, analyze customer data, and automate responses to enhance engagement.
What specific tools or platforms do you recommend for this?
Platforms like Zendesk, Intercom, and HubSpot offer AI-driven features for customer engagement.
Can AI help in understanding customer sentiment?
Absolutely! AI can analyze customer feedback and social media to gauge sentiment and improve services.
What are some best practices for implementing AI in customer service?
Start with clear goals, ensure data quality, train your team, and continuously monitor AI performance.
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