How can an AI chatbot enhance customer engagement in real-time?
An example of an AI chatbot conversation about engaging customers live through real-time interactions.
How can an AI chatbot enhance customer engagement in real-time?
AI chatbots can provide instant responses, personalized interactions, and 24/7 availability, enhancing customer engagement.
Can you give me an example of how it works?
Sure! For instance, if a customer asks about a product, the chatbot can provide instant information and suggest similar items.
What are the benefits of using a chatbot over a human agent?
Chatbots can handle multiple inquiries simultaneously, reduce wait times, and are available around the clock, improving efficiency.
Are there any limitations to using chatbots?
Yes, chatbots may struggle with complex queries and lack the emotional intelligence of human agents, which can affect customer satisfaction.
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