What is the difference between ERP and CRM?
ERP (Enterprise Resource Planning) integrates core business processes, while CRM (Customer Relationship Management) focuses on managing customer interactions.
Can you give me examples of ERP and CRM software?
Sure! Examples of ERP software include SAP and Oracle, while Salesforce and HubSpot are popular CRM solutions.
Which one should my business prioritize?
It depends on your business needs. If you need to streamline operations, consider ERP. If customer relationships are your focus, go for CRM.
Are there any systems that combine both ERP and CRM?
Yes, some systems like Microsoft Dynamics 365 offer both ERP and CRM functionalities in one platform.
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