I'm getting an error when I try to log in to my production app. What should I do?
First, can you provide the exact error message you're seeing? That will help diagnose the issue.
It says 'Invalid credentials' even though I'm sure my username and password are correct.
Have you checked if there are any recent changes to the authentication system or user accounts?
Yes, I updated the password policy recently. Could that be causing the issue?
Absolutely, if the new policy requires different password criteria, it could lead to login failures. Check if your credentials meet the new requirements.
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