What are some effective error messaging strategies for chatbots?
An example of an AI chatbot conversation about error messaging strategies for better user experience.
What are some effective error messaging strategies for chatbots?
Effective error messaging strategies include clear language, empathy, and actionable solutions.
Can you give me an example of a good error message?
Sure! A good error message might say, 'Oops! It seems something went wrong. Please try again or contact support if the issue persists.'
How can I make error messages more user-friendly?
To make them user-friendly, use simple language, avoid technical jargon, and provide guidance on what to do next.
What should I avoid in error messages?
Avoid blaming the user, using complex terms, or providing vague information that doesn't help resolve the issue.
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