How can I escalate my customer support issue?
You can escalate your issue by requesting to speak with a supervisor or by using our online escalation form.
What if I don't get a response from the supervisor?
If you don't receive a response within 24 hours, please reach out to our support team again and mention your escalation request.
Is there a specific time frame for escalations?
Typically, escalated issues are prioritized and should be addressed within 48 hours.
Can I escalate an issue through social media?
Yes, you can reach out to us on our social media channels, and we will assist you with your escalation.
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