What is the escalation process in my company?
The escalation process is a structured approach to resolving issues that cannot be solved at the initial level.
Can you explain the steps involved in this process?
Sure! Typically, it starts with reporting the issue to your immediate supervisor, then it may escalate to higher management if unresolved.
What types of issues usually require escalation?
Common issues include unresolved customer complaints, project delays, or conflicts that need higher authority intervention.
How can I ensure my issue is escalated properly?
Document your issue clearly, follow the reporting protocol, and communicate effectively with your supervisor.
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