What are some examples of AI in customer support?
An example of an AI chatbot conversation about AI applications in customer support.
What are some examples of AI in customer support?
AI is used in customer support for chatbots, virtual assistants, and automated ticketing systems.
Can you give me a specific example of a chatbot?
Sure! For instance, many companies use chatbots like Zendesk's Answer Bot to handle FAQs.
How do these chatbots improve customer service?
They provide instant responses, reduce wait times, and can handle multiple inquiries simultaneously.
Are there any downsides to using AI in support?
Yes, sometimes they may struggle with complex queries and lack the personal touch of human agents.
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