What are some examples of branching in AI chatbots?
An example of an AI chatbot conversation about branching in chatbot design.
What are some examples of branching in AI chatbots?
Branching in AI chatbots refers to the ability to guide users through different paths based on their responses. For example, if a user asks about booking a flight, the chatbot might first ask for the destination, and then based on that, it could ask for travel dates.
Can you give me a specific example?
Sure! Imagine a chatbot for a restaurant. If a user asks about menu options, the chatbot could branch into vegetarian, vegan, or gluten-free options based on the user's dietary preferences.
What happens if the user gives an unexpected answer?
Great question! A well-designed chatbot should have fallback responses or a way to redirect the conversation. For instance, if a user says they want something not on the menu, the chatbot could respond with, 'I'm sorry, we don't have that. Would you like to see our specials instead?'
How can I implement branching in my own chatbot?
You can implement branching by using decision trees in your chatbot's design. Start by mapping out potential user questions and responses, then create paths based on those interactions.
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