What are some common intents for chatbots?
Common intents include greetings, FAQs, order tracking, and customer support.
Can you give me an example of a greeting intent?
Sure! A greeting intent might be triggered by phrases like 'Hello' or 'Hi there!'.
How do chatbots handle FAQs?
Chatbots handle FAQs by recognizing keywords and providing pre-defined answers.
What about handling complaints?
For complaints, chatbots can escalate the issue to a human agent or provide a solution based on the complaint type.
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