What are some examples of chatbots used in libraries?
Many libraries use chatbots for various purposes. For instance, the New York Public Library has a chatbot named 'Ask NYPL' that helps users find information and resources.
How do these chatbots improve library services?
Chatbots enhance library services by providing 24/7 assistance, answering frequently asked questions, and helping users navigate library resources efficiently.
Can you give me more examples of libraries using chatbots?
Sure! The Los Angeles Public Library uses a chatbot called 'LAPL Chat' for real-time assistance, while the University of Illinois Library has 'Ask a Librarian' for student inquiries.
Are there any specific features that these chatbots have?
Yes, features often include natural language processing, integration with library catalogs, and the ability to handle multiple queries simultaneously.
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