What are some examples of conversational AI in business?
Conversational AI is used in various sectors. For instance, customer support chatbots help resolve queries 24/7.
Can you give me specific examples of companies using this technology?
Sure! Companies like Sephora use chatbots for personalized beauty advice, while H&M uses them for fashion recommendations.
How do these chatbots improve customer experience?
They provide instant responses, personalized interactions, and can handle multiple inquiries simultaneously, enhancing satisfaction.
Are there any challenges businesses face when implementing conversational AI?
Yes, challenges include ensuring natural language understanding, maintaining data privacy, and integrating with existing systems.
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