What are some examples of cultural sensitivity in communication?
Cultural sensitivity involves being aware of and respecting cultural differences. For example, using appropriate greetings based on cultural norms.
Can you give me more specific examples?
Sure! In some cultures, direct eye contact is seen as disrespectful, while in others, it's a sign of confidence. Adjusting your behavior accordingly shows sensitivity.
How can I improve my cultural sensitivity?
You can improve by educating yourself about different cultures, listening actively, and being open to feedback about your communication style.
Are there any resources you recommend for learning more?
Yes! Books like 'The Culture Map' by Erin Meyer and online courses on platforms like Coursera can be very helpful.
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