What are some examples of failed CSR initiatives?
Some notable examples include Pepsi's Kendall Jenner ad and BP's response to the oil spill. Both faced backlash.
Why did the Pepsi ad fail?
The ad was criticized for trivializing social justice movements, leading to public outrage and a quick pullback.
What could they have done differently?
They could have engaged with real activists and focused on authentic messaging rather than using a celebrity for marketing.
Are there any lessons learned from these failures?
Yes, companies should prioritize genuine engagement and understand the social issues they are addressing to avoid backlash.
Can you give me more examples?
Sure! Other examples include the Dove ad controversy and the backlash against H&M's 'Coolest Monkey' hoodie.
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