What are some successful examples of root cause analysis?
One notable example is the Boeing 737 Max incident, where RCA helped identify flaws in the MCAS system.
How did RCA improve the situation for Boeing?
RCA led to design changes and better training for pilots, significantly enhancing safety protocols.
Can you give another example outside of aviation?
Sure! In healthcare, RCA was used to reduce medication errors in hospitals, improving patient safety.
What tools are commonly used in root cause analysis?
Common tools include the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
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