What are some examples of successful post-mortems?

What are some examples of successful post-mortems?

Successful post-mortems often include clear documentation of what went well and what didn't. For instance, a tech company might analyze a project that missed its deadline, identifying communication breakdowns as a key issue.

Can you give me a specific case study?

Sure! One example is the post-mortem conducted by a software development team after a major product launch. They discovered that early user feedback was ignored, leading to features that users didn't want. They implemented regular feedback sessions in future projects.

What are the key components of a good post-mortem?

Key components include a clear agenda, participation from all stakeholders, a focus on facts rather than blame, and actionable takeaways for future projects.

How often should post-mortems be conducted?

Post-mortems should be conducted after significant projects or milestones, but it's also beneficial to have them regularly, such as quarterly, to continuously improve processes.