How can I exchange a damaged item I received?
An example of an AI chatbot conversation about exchanging a damaged item.
I received a damaged item in my order. How can I exchange it?
I'm sorry to hear that! You can start the exchange process by visiting our returns page. Would you like the link?
Yes, please provide the link.
Here it is: www.example.com/returns. Just fill out the form and follow the instructions.
How long does the exchange process take?
Typically, exchanges are processed within 5-7 business days after we receive the damaged item.
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