What’s the difference between an exchange and a return?
An example of an AI chatbot conversation about the differences between exchanges and returns.
What’s the difference between an exchange and a return?
An exchange is when you swap an item for another, while a return is when you send an item back for a refund.
Can I exchange an item for a different size?
Yes, most stores allow size exchanges as long as the item is in original condition.
What if I lost the receipt?
Many retailers can still process a return or exchange without a receipt, but policies vary.
Are there any time limits for exchanges?
Yes, most stores have a time limit, often 30 to 90 days, for exchanges and returns.
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