How can I exchange a gift item I received?

How can I exchange a gift item I received?

You can usually exchange a gift item by visiting the store where it was purchased. Do you have the receipt?

I don't have the receipt, but I know the store.

No problem! Many stores can look up your purchase using the credit card used or the order number. Would you like help with that?

Yes, that would be great! What information do I need to provide?

You'll typically need the card used for the purchase or the order confirmation email. Have you checked your email?

I found the email! What should I do next?

Great! Take that email to the store, and they should be able to assist you with the exchange.