What should I do if my external hard drive is not recognized?
An example of an AI chatbot conversation about troubleshooting external hard drive issues.
What should I do if my external hard drive is not recognized?
First, try connecting the hard drive to a different USB port or another computer to see if it's recognized there.
I tried that, but it still doesn't show up. What else can I do?
You can check if the drive appears in Disk Management. If it does, it might need to be initialized or assigned a drive letter.
How do I access Disk Management?
Right-click on the Start button and select 'Disk Management' from the menu. You should see all connected drives there.
I see it there, but it says 'unallocated'. What does that mean?
'Unallocated' means the drive is not formatted or partitioned. You can right-click on it to create a new volume.
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