How can I improve my chatbot's fallback responses?
An example of an AI chatbot conversation about improving fallback responses.
How can I improve my chatbot's fallback responses?
Improving fallback responses involves making them more informative and engaging. You can start by analyzing common user queries that lead to fallbacks.
What kind of data should I analyze?
Look for frequently asked questions that your chatbot fails to answer. This can help you identify knowledge gaps.
Should I also consider user feedback?
Absolutely! User feedback is crucial. It can provide insights into how users feel about the fallback responses.
Any tips on making the fallback responses more engaging?
Yes! Use a friendly tone, ask follow-up questions, and provide links to resources or FAQs to keep the conversation going.
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