What are fallback mechanisms in AI chatbots?
Fallback mechanisms are strategies used by chatbots to handle situations when they don't understand user input.
Can you give me an example of a fallback mechanism?
Sure! A common fallback mechanism is to ask the user to rephrase their question or provide options to choose from.
How do these mechanisms improve user experience?
They help maintain the conversation flow and ensure users feel heard, even when the bot doesn't understand.
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